Terms and conditions
Last modified: November 5, 2025
1. Introduction
Welcome to Trusted Services (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://trusted-services.co.uk (“the Site”), which connects users (“Customers”) with independent professionals (“Professionals”).
By using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.
2. Nature of Our Service
Trusted Services acts solely as an intermediary platform.
We do not provide handyman, plumbing, electrical, gardening, roofing, or cleaning services directly.
All services are performed by independent Professionals who are not employees, agents, or representatives of Trusted Services.
We do not guarantee or endorse the quality, safety, legality, or reliability of any services provided by Professionals.
3. User Responsibilities
Customers are responsible for:
Ensuring that any Professional engaged through the platform meets their expectations and requirements.
Exercising due diligence before hiring a Professional.
Providing accurate and truthful information when using the Site.
Professionals are responsible for:
Ensuring their listings and qualifications are accurate.
Complying with all applicable UK laws, licenses, and regulations.
Delivering services directly to Customers in accordance with agreed terms.
4. Fees and Payments
Trusted Services may charge listing or referral fees to Professionals, but no payment is processed through the Site for customer bookings unless explicitly stated.
Any payment arrangements between Customers and Professionals are independent of Trusted Services.
We are not liable for disputes, refunds, or damages arising from transactions between users.
5. Disclaimer of Liability
Trusted Services provides the platform on an “as is” and “as available” basis.
We make no representations or warranties, express or implied, regarding:
The accuracy or reliability of information on the Site.
The quality or suitability of services provided by Professionals.
Availability or uninterrupted operation of the Site.
To the fullest extent permitted by law, Trusted Services disclaims all liability for any loss, damage, injury, or claim arising from:
The conduct of any Professional or Customer.
Services provided or not provided.
Errors or interruptions in the Site.
6. Indemnity
You agree to indemnify and hold harmless Trusted Services Ltd, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Site or interaction with any Professional.
7. Intellectual Property
All text, graphics, logos, and content on the Site are the property of Trusted Services Ltd or its licensors and may not be reproduced without written consent.
8. Termination
We may suspend or terminate access to the Site at our discretion, without notice, if you violate these Terms or misuse the platform.
9. Changes to Terms
We reserve the right to modify these Terms at any time.
Revised versions will take effect upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
support@trusted-services.co.uk